NetSuite needs a separate user just for Grow. Here is more information about that required user. NOTE: While you are logged in to Grow, you can't be logged in to Netsuite at the same time. Otherwise, Grow will return an error about permissions. 

Once you have that, here is how to connect your NetSuite account to Grow.

First, log in to your Grow account and click Add Metric. Select Netsuite from the list of data sources, then click the blue connect button.

To connect your Netsuite account, you will need to have your Netsuite credentials, account ID, and security questions and answers.

To get your account ID, log in to your Netsuite account. Once you have logged in, click on Setup, then select Integration. Go to Web Services Preferences and make sure they are enabled. 

  • If your Web Services Preferences are not enabled, you will get this error:

If it is enabled, you will see your Account ID. Go ahead and copy it.

If you've forgotten your NetSuite Security Questions, log in to your NetSuite account, go to Settings, then Update Security Questions.

Once you have all of this information, enter it into Grow's authorization page and press Submit.

And that's it! You're good to go.

Questions? Email us at or chat in on the site.

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