Delighted is designed to help you connect with and understand customer needs and product usage by calculating your Net Promoter Score. This article will give you an overview of the Delighted/Grow integration.

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REPORTS
Below is a list of the endpoints that the Delighted/Grow integration offers, along with a short description of each.

  • Metrics: All net promoter metrics for the selected date range and date grouping, including NPS, promoter count, promoter percent, passive count, passive percent, detractor count, detractor percent, response count, since (start date), and until (end date).
  • Unsubscribers: All unsubscribers from NPS surveys within the selected date range, including person ID, email, name, and unsubscribe date.
  • Bounced People: All bounces within the selected date range, including person ID, email, name, and bounced date. 

Questions about Delighted? Email us at support@grow.com or chat in on the site.

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