InsideSales API can be tricky to use for a few reasons. One challenge is correlating the data you get back in the API call (or report in Grow) to the fields you are used to seeing in the InsideSales UI. This article shows you how to find and understand the fields in the reports you pull in Grow.

First, log in to your InsideSales account. To the far right along the row of tabs, click on the Administration tab.

Once in Administration, look down towards the bottom of the page. You should find a link labeled “Manage Webservice”; go ahead and click on it.

At the top of the page that pulls up, click the blue “Webservice Documentation” button.

This will bring up the API documentation in a new tab. In the left-hand pane, the categories under “Objects/Categories” correlate with the reports that you can pull in to Grow.

If you want to understand what fields come back from a specific report, you can go into the header in that same column. For example, to understand what fields come back from your "Leads" report, click on "LEADS" under Objects/Categories. This will bring up the following sub-menu. Click on ArrayOfLead under “Types.”

At the top of the page that pulls up, you’ll see the following header. Click on the first link to “Leads” (shown below).

This will pull up a table that shows the definition of the fields that come through the API.  This is how you will relate any custom fields or differently named fields to those that you are used to seeing in the InsideSales UI.

Questions? Email us at support@grow.com or chat in on the site.

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