Not seeing a Five9 folder you want to pull into Grow? Here’s a tip that Grow’s made easy for you.
First, log in to your Grow account and click Add Metric. Select Five9 from the list of data sources, then make sure your account is authenticated.
Once you have authenticated, you can pull any folder and report into Grow. This is done by typing the name of folder into the “Folder Name” field, then the report name into the “Report Name” field.
NOTE: If you do not type in the name of the folder and report exactly as they are, Grow will not be able to pull the report.
Select a date range, and you’re good to go!
Questions? Email us at firstname.lastname@example.org or chat in on the site.