Freshdesk has specific rate limits based on your version and your plan.
If you are using V1 for Freshdesk, the limit is 1000 calls/hour.
For V2, the rate limits depend on the plan you are using. You can learn more on Freshdesk’s website here.
If you want to learn more about rate limits, check out this article.
Questions? Chat in on the site and we’ll be happy to help.